Refund policy

Return Policy

We do not offer any refunds on our products.

We do accept exchanges for sizing issues, damaged products or incorrect item shipped. 

To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused. You’ll also need proof of purchase. Unfortunately, we do not accept exchanges for sale items. 

 

Exchange Process 

To start an exchange, you can contact us at service@highsidelife.com.

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your exchange.

If your exchange is accepted, you will be notified via email to proceed. 

Note: The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 If you have any questions concerning our return policy please contact us at: service@highsidelife.com.